Refund & Return

At Luxrio, we are committed to providing you with high-quality clothing and a positive shopping experience. Please read our refund and return policy carefully as we do not offer a standard return service.

1. No Returns Accepted:

• Luxrio does not accept returns for items purchased. All sales are final.

2. Quality Assurance:

• We take great care to ensure that our products meet the highest standards of quality. If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order.

• To report a defective or damaged item, please email us at luxriodesigns@gmail.com with your order number and clear photographs of the defect or damage.

3. Refund or Replacement:

• If your claim of a defective or damaged item is approved, you may choose between a refund or a replacement for the affected item.

• Refunds will be processed within 10 business days to the original payment method used for the purchase.

4. Contact Information:

• For any questions or concerns regarding our products or the refund and return process, please contact our customer service team at luxriodesigns@gmail.com

5. Exceptions:

• We reserve the right to refuse returns in cases where the item shows signs of wear, has been washed, or has been altered in any way.

6. Shipping Costs:

• Customers are responsible for the cost of shipping returns, except in cases where the return is due to our error.

7. Modifications:

• Luxrio reserves the right to modify or update this refund and return policy at any time. Changes will be effective immediately upon posting on our website.

By making a purchase from Luxrio, you acknowledge and agree to the terms of this refund and return policy.

Thank you for choosing Luxrio. We appreciate your understanding and support.